Outsourcing Support

Why IT-Serve for Helpdesk & IT Outsourcing?

Every day, our clients enjoy the benefits of outsourced IT & Helpdesk support. Net Desire specialize in providing efficient and cost effective IT & Helpdesk support for business with 10 to 100+ people. The experience of our Certified Network Engineers and Technicians, combined with our strategic partnerships, allows us the ability to competently evaluate all of your organization’s technology needs and design effective IT solutions.

Outsoucing IT and Helpdesk helps small and mid-sized companies in achieving twice the productivity and cost savings with half the hassle. IT-Serve delivers effective and affordable IT outsourcing solutions to meet your specific business needs. Our SME IT outsourcing solutions are designed to reduce your costs, increase your productivity and mitigate your business risks

Fixed Monthly Cost :

You know how much you are paying every month for the level of cover that makes most sense for your business situation – aside from making cash flow management that much easier, you also have less to worry about as you can now be confident that at least the computers will keep running.

Focus On Your Business Your staff are probably specialized and trained in your business products and services – and we ongoingly train and focus on all the IT issues so that your staff can keep their focus on delivering on your own business’s promises. Diverting their attention to IT issues is an expensive exercise.

Reduce Costs of IT

By maximizing the use of the software and hardware assets that you already own and by having the necessary reports and intelligence to hand when deciding what new IT assets to acquire, you can be assured of reduced costs and maximum use of those assets.

Minimize Security Risks

Aside from the usual suspects, like viruses, Trojans and spyware, there are the additional risks of data loss through negligence, corruption or malicious intent. With a comprehensive IT security policy, plus ongoing monitoring of the application of that policy, you will be stacking the odds heavily in favor of the continued secure operation of your business.

Limit Compliance Risk

Gartner Research estimated that in a single year, 70% of mid-to-large sized organizations will under-go an external software audit. In today’s financially austere times even small business will face closer scrutiny from the authorities. With effective hard-ware and software audit reports available at any time, you will be well prepared for any investigation.

Manage Change Effectively

By knowing what you have now and how well it is or isn’t working for your business, you are in a much better position to consider new technology and upgrade or migrate to those platforms or systems that make the best business sense – that could easily save thousands of Dirhams by avoiding the expensive white elephants!

What next?
If you’re having trouble with your IT and communications, need IT support, want a little extra help internally or with a project, then please contact us today or call +971 4 359 8074 to speak to an expert member of our team.
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